After the mailing is before the mailing

For a dialog that has already begun to lead to a successful conclusion, Japanese idiosyncrasies must be taken into account and treated with great respect in communication.

With our local after sales management, we provide effective, Japan-specific handling of generated responses.

We then dispatch the orders to you, collect and evaluate customer replies, and clean your database. During the following feedback analysis, new insights regarding the buying habits of those contacted are gained and used to obtain a more precise customer profile, among other things.

This process not only lays the best foundation for your dialogs to conclude on a successful note, it also opens a path to future dialogs.